VERONICA MARTINEZ
OWNER AND HANDS-ON MANAGER OF THE COMPANY
A 35 YEAR RESIDENT OF THE LAKE CHAPALA AREA, VERONICA HOLDS A LCP (PUBLIC ACCOUNTING DEGREE), AND HAS BEEN DEDICATED TO PROPERTY MANAGEMENT SERVICE SINCE 1999. RECENTLY SHE ADDED CONDOMINIUM MANAGEMENT SERVICE. VERO IS RECOGNIZED FOR HER ETHICAL AND RESPONSIVE QUALITIES. HER HARD WORK AND INTEGRITY TRULY PROVIDES HER CLIENTS AN OPPORTUNITY TO LIVE A STRESS-FREE LIFE WHETHER IN THE LAKE CHAPALA AREA OR INTERNATIONALLY. VERO ALSO PROVIDES SERVICES BEYOND ANY OTHER PROPERTY MANAGEMENT COMPANY, SHE CAN PAY ALL HOUSE BILLS INCLUDING INVOICES FROM INSURANCE, PERSONAL CELLULAR, DOCTOR BILLS, ETC. VERO HAS ATTRACTED AND VETTED THE BEST PEOPLE TO WORK IN HER TEAM TO BENEFIT THE CUSTOMERS. WHETHER YOU COME TO STAY FOR A LONG TIME, OR FOR THOSE THAT ONLY EMPLOY HER SERVICES ON A SEASONAL BASIS YOU WILL SURELY BE SATISFIED WITH HER PASSION TO PLEASE.
Audifred Garcia
CONDOMINIUM MANAGEMENT DIVISION ASSISTANT
HE IS 24 YEARS OLD AND ORIGINALLY FROM JALISCO, ALTHOUGH HE HAS ONLY LIVED ON THE LAKESIDE FOR SEVEN YEARS. HIS ENGLISH IS VERY GOOD AND HE HAS A LOT OF EXPERIENCE IN CUSTOMER SERVICE AS HE HAS WORKED IN A FEW RESTAURANTS IN THE LAKESIDE DURING HIS TIME HERE. HE IS FINISHING HIS DEGREE IN ADMINISTRATION AT THE UNIVERSITY OF GUADALAJARA, IS A VERY FRIENDLY PERSON, HAS NO PROBLEMS SOCIALIZING AND LIKES TO LEARN A LOT. CURRENTLY HE HAS WORKED AT ROMA AS VERONICA MARTINEZ PERSONAL ASSISTANT ON THE CONDO MANAGEMENT DEPARTMENT. AUDI IS WILLING TO HELP IN WHATEVER IS NEEDED TO ALL ROMA`S CUSTOMERS.
Rocio Madrigal
OFFICE ASSISTANT
BORN AND RAISED IN CHAPALA, MY SCHOLARSHIP IS SPECIALIZED IN ADMINISTRATION, I HAVE MORE THAN 17 YEARS OF EXPERIENCE IN CUSTOMER SERVICE AS I HAVE WORKED IN THE BANK AND IN THE MAINTENANCE AND ADMINISTRATION OF HOUSES, I LIKE TO BE RESPONSIBLE AND SOCIABLE, I LOVE TO PLAY SPORTS, I LIKE TO TRAVEL AND LEARN ABOUT MEXICO AND ITS CULTURE.
Erika Zurita
OPERATIONS ASSISTANT
ERIKA ZURITA IS 40 YEARS HAS A DEGREE IN QUALITY SERVICE. SHE HAS SIX YEARS OF CUSTOMER SERVICE. AT ROMA SHE IS IN CHARGE OF PERSONNEL.
THIS INCLUDES LEGAL BONUSES, PAYROLL.
SHE ALSO ASSISTS WITH OUR PLUMBERS, ELECTRICIANS, TECHNICIANS, CARPENTERS.EMPLOYEES.
ANOTHER IMPORTANT FUNCTION IS ASSISTING VERONICA WITH LEGAL INFORMATION FOR CLIENTS.
THINGS SUCH AS IMSS, IMMIGRATION, AND EMPLOYEES´ RIGHTS, TAXES ETC. SHE IS BEEN WORKING AT ROMA SINCE 2010 ON UPGRADING SERVICE TO CUSTOMERS.
SHE IS THE ONLY ON THE GROUP THAT SPEAKS SPANISH. THIS DOESN´T MEAN THAT SHE IS NOT WILLING TO HELP AS IT´S NEEDED.
Alvaro Martinez
HANDYMAN
HE IS 33 YEARS OLD, HE IS ORIGINAL FROM YAHUALICA, JALISCO AND WAS BROUGHT TO AJIJIC WITH HIS FAMILY TO PROGRESS. HE HAS A DEGREE ON TECHNICAL FOOD ENGINEER. HE HAS A 5-YEAR OLD SON WHICH IS HIS GREATEST JOY. HE WORKED FOR COUPLE OF YEARS ON A LOCAL COMPANY THAT IS DEDICATED TO FOOD PROCESSING, AFTER LEARNING THAT THIS WAS NOT SOMETHING THAT HE ENJOY MUCH, HE MOVE TO WORK AS SALES PERSON IN BIG COMPANIES AS PEPSICOLA & AGA AND ALSO WORK PARTIAL TIME AS A HANDYMAN DUE TO HIS MANY FRIENDS THAT HAD TEACHES HIM A LITTLE BIT OF ALL TYPE OF REPAIRS. HE ALSO HAS WORKER WITH A LOCAL PLUMBER FOR 3 YEARS AND FROM HIM HE HAS LEARNED BASIC PLUMBING, ELECTRICITY, WHICH HE CAN PERFORM ON THE DAY TO DAY NEEDS FOR THE PROPERTY MANAGEMENT SERVICE ROMA PROVIDES. AS A HANDYMAN HE HAS HAD THE OPPORTUNITY TO SERVE ADULT PEOPLE WHICH HE CONSIDERS OF INTEREST AND A WAY TO LEARN MANY THINGS THAT HE APPLIES IN HIS PERSONAL LIVE AND IN HIS WORK. ALVARO HAS WORKED FOR ROMA INTERMITTENTLY FOR 8 YEARS AND IS OUR ON CALL HANDY MAN. HE DOES THE BEST HE CAN DO AND IS ALWAYS READY TO HELP.
Fernando Segura
COURIER
ORIGINALLY FROM CHAPALA, HONEST, RESPONSIBLE AND HELPFUL. HE HAS BEEN WORKING FOR ROMA FOR 6 YEARS AS A COURIER. HIS WORK EXPERIENCE IS IN CUSTOMER SERVICE, FOR MANY YEARS HE WAS AN EMPLOYEE OF GOVERNMENT OFFICES IN THE MUNICIPALITY OF CHAPALA, HOWEVER, ONE OF HIS GOALS IS TO ALWAYS LEARN SOMETHING NEW AND HELP TOURISM AND HIS COMMUNITY.